Bedford Hotel & Congress Centre, Brussels (Belgium) - Deals & Reviews

I liked that there was a bath. The location was central. I greatly enjoyed to have lunch at Chez Leon, found it at a short distance from the hotel.

Good value, everything is great.

Spacious room and very nice staff. Good location. Breakfast is varied

The rooms are old and in need of some improvement, though comfortable.

Spacious room and friendly staff.

Soundproofing of the room

All good, no complaints, breakfast bit crowded, but staff were so quick that tables got cleaned and ready for a next guest in a second. Very helpful receptionists. good size rooms. clean,

The personal was not friendly, the door of my room did not work causing lot of inconvenience, the balcony door did no thave look, and that meant that neighbours could walk int if they woud wanted to, since there was no dividing wall between balconies. The central heating was fully on putting the room at about 30 degrees, and the bedsheet was badly smelling. Was an awful experience for the money I paid. I requested Booked.net for a compensation.

Nothing, it was grey and depressing, you could not even get me a taxi in the morning and the staff were useless

Location

Very old and dirty hotel - it's not a 4 star hotel

I came at the hotel at 11:00 am as my flight arrived at 10:00...and the hotel staff informed me that i can check in only after 14:00 pm so i had to stay 3 hours at the reception. There is not early checkin and the staff is not very polite.

Great position: very close to the city center, to the main attraction and to public transportations

The room was spacious and clean.

The breakfast room was an absolute horror, with hundreds of tourists fighting for food and a table. The facility is a disgrace to an otherwise decent hotel. The water in the shower was too cold and the pressure too low.

Good location; nice staff; Spacious lobby and bar gives relaxed athmosphere and room to relax.

Rooms basic but clean

The location was perfect

The pictures on the site were a bit misleading as I was very disappointed with the age of the rooms, the furnishings were extremely outdated definitely not of average four star standards.

It's a very nice 4* hotel, situated 5 minutes walk from Grand Place and 2 minutes long from metro station. The room were very nice, and big, free wi-fi almost anywhere. This is one of the best hotel at this price in Bruxelles.

1. I booked on Booked.net assuming I can change the booking (as is with vast majority of such bookings). It was non-refundable but this was not clear enough on website. I needed to shorten by 2 days but you refused. I therefore advised the rest of our group to stay somewhere else, which they did. 2. Window in my room (606) was smaller than the window frame (have a look), so it was freezing and heating was not on. 3. Staff gave me conflicting advice how to get to Rue de Luxembourg at 8:30 in morning - first guy said bus, when I went to check the second guy said that would be a v bad idea and to go on metro.